Privacy Policy

Your privacy and data protection are our top priorities

Last Updated: October 1, 2025

At PUBG Credits ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pubgcredits.com and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Make a purchase or transaction
  • Subscribe to our newsletter
  • Contact us through our support channels
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and preferences
  • Communication history with our support team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders and transactions
  • Providing customer support and responding to inquiries
  • Sending order confirmations and delivery notifications
  • Improving our website functionality and user experience
  • Personalizing content and recommendations
  • Sending promotional emails and marketing communications (with your consent)
  • Detecting and preventing fraud and security threats
  • Complying with legal obligations and regulations
  • Analyzing website usage and performance metrics

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

  • Payment processors for secure transaction handling
  • Email service providers for communication
  • Analytics providers for website performance analysis
  • Customer support platforms
  • Security services for fraud prevention

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety and security
  • Investigate potential violations of our terms

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features and functionality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 (416) 641 4563
  • Address: 700 March Rd G, Kanata, ON K2K 2V9, Canada

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.